8.1 Very Good Based on 61 reviews
Editor's Pick

"Jungle paths weave between native wildlife habitats and a cenote within this expansive resort. Daily yoga sessions commence each morning, followed by water park activities for families. Made for nature-loving families, and not for anyone needing efficient check-in."

From US$ 215 US$ 187 per night
Save 13%
Check-in
28 Aug 2026
Check-out
29 Aug 2026
Guests
2 guests

Adults:

2

Children:

0
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Overview

The 5-star Sandos Caracol Nature Resort & Water Park All Inclusive Playa del Carmen is approximately 25 minutes' stroll from Xcalacoco and offers guests 216 rooms along with cabanas provided on a white-sand beach. Ideally located 1.9 miles from Punta Venado Bike Park, this fantastic resort features 5 hot tubs.

Surrounded by palm trees and a river, the hotel is located within 15 minutes' drive of Aeropuerto de Playa del Carmen airport. Natural attractions in the area include Point Esmeralda Public Beach, about 15 minutes by car from the Sandos Caracol Nature Resort & Water Park All Inclusive Playa del Carmen, and a beach is about a 25-minute walk away. Also, the property is 3.2 miles from Nuestra Senora del Carmen Catholic Church.

The rooms overlook the garden and feature a flat-screen TV with satellite channels along with a mini fridge bar and coffee/tea making machines. For more comfort, a hairdryer and bath sheets along with a bidet, a walk-in shower, and a separate toilet are provided in the big bathrooms.

Sandos Caracol Nature Resort & Water Park All Inclusive features a gourmet daily breakfast for guests. The à la carte restaurant in the Playa del Carmen hotel serves international dishes, while in the à la carte restaurant guests can try vegetarian options. There is a swim-up bar, which offers a dance floor in its interior design. It also welcomes guests with complimentary wireless internet, live music, and a pool table. Nearby restaurants, including Los Murales is around 10 minutes by car from the Sandos Caracol Nature Resort & Water Park All Inclusive.

  • Check-in
    from 15:00 until 23:59
  • Check-out
    until 12:00
  • Hotel class
    5 stars

Facilities of Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only)

General
  • Non-smoking rooms
  • Free Wi-Fi in public areas
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Locker room
  • Private beach
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Fire extinguishers
Dining
  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
Leisure & Sports
  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Aqua park
  • Entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage
  • Fitness centre
  • Wind surfing
  • Diving
  • Snorkelling
  • Canoeing
  • Hiking
  • Tennis court
  • Golf course
  • Billiard tables
  • Table tennis
  • Yoga class
  • Fishing
  • Pool with view
  • Shallow end
Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) Guest Services
  • Paid airport shuttle
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Business centre
Room Amenities
  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities
  • Free toiletries
  • Flat-screen TV
  • AM/FM alarm clock
  • Cots
  • Babysitting/Child services
  • Children's buffet
  • Board games
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Policies

Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) applies these conditions to all bookings.
Check-in / Check-out
Check-in
from 15:00 until 23:59
Check-out
until 12:00
Important info
License number008-007-006283/2025
  • Children and extra beds
  • There are no cribs provided in a room.

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Check-in
28 Aug 2026
Check-out
29 Aug 2026
Guests
2 guests

Adults:

2

Children:

0
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